Privacy Policy for Monument Visa
Effective Date: October 2024
Company Address: 3925 Blenheim Blvd, Suite 53B, Fairfax, VA 22030
Contact Information: 1-800-995-6924 | (202) 559-9325 | support@monumentvisa.com
1. Introduction
Monument Visa is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with U.S. federal law and applicable state regulations. By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: Full name, email address, phone number, and mailing address.
- Document Information: Passport details, FBI background checks, academic documents for apostille services.
- Payment Information: Billing address, credit/debit card details, and transaction history.
- Communication Records: Email exchanges, inquiries, and customer support interactions.
3. How We Use Your Information
We use your personal information for:
- Processing FBI background checks, apostille services, and other related requests.
- Communicating updates, notifications, and necessary information regarding your orders.
- Managing transactions and processing payments securely.
- Improving our website, services, and customer experience.
- Compliance with legal obligations or requests from government authorities.
4. Sharing and Disclosure
We do not sell or lease your personal information to third parties. However, we may share your data:
- With government authorities or law enforcement as required by law.
- With service providers, such as courier companies or legal entities, who assist in processing your request.
- In the event of a business transfer or corporate restructuring.
5. Data Security
Monument Visa employs industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. Our website uses SSL encryption for data transmission, and all payment transactions are processed securely.
6. State-Specific Privacy Rights
In accordance with U.S. state-level privacy laws, including but not limited to California Consumer Privacy Act (CCPA) and Virginia Consumer Data Protection Act (VCDPA), residents have specific rights:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectify: You have the right to correct any inaccurate or incomplete information.
- Right to Delete: You may request the deletion of your personal data under certain circumstances.
- Right to Opt-Out: You may opt out of data collection practices, including the sale of your personal information (where applicable).
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
8. Cookies
We use cookies and similar tracking technologies to enhance user experience on our website. You can control cookie settings via your browser, but disabling cookies may limit the functionality of our site.
9. Changes to the Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your privacy rights, please contact us at:
Monument Visa
3925 Blenheim Blvd, Suite 53B
Fairfax, VA 22030
1-800-995-6924
(202) 559-9325
support@monumentvisa.com